FAQ

If you cant find answers to your questions then please contact us - we're happy to help!


ORDERING

Who can purchase Enhance Furniture?
Accommodation providers; you must be a NZ registered business.

How do I register?
Simply fill in the register form (either online or download) and send it through to the helpful Enhance Furniture team who will verify your login within 12 hours (working days).

How do I order?
Once you have registered you will be able to log in and shop. Alternatively you can contact us and we can put the order through for you.

What are the payment options?
Set up an account / credit card / securely pay online using DPS.

Do I have to register to order?
Yes.

Do I have to order online?
No. You can place your order by phone, fax or email. Phone: 0508 ENHANCE (364 2623), Fax: 0800 456 456, Email: sales@enhancefurniture.co.nz

FREIGHT / DELIVERY

Will I be charged freight?

Freight is free to the main metro centres throughout New Zealand. This includes; Auckland, Wellington, Christchurch, Hamilton, Dunedin, Tauranga, Palmerston North, Rotorua, Hastings, Nelson, Napier, Whangarei, New Plymouth, Wanganui.  Please contact us for a quote if you require delivery to an area not listed above or if your address is rural. 

How will the furniture be delivered?
Enhance Furniture will be delivered fully assembled by a furniture carrier truck.

How long will it take to get the furniture?
Your order will be dispatched within 10 days. You will need to contact us for an ETA on any orders involving customisation or large quantities.

PRODUCT

What is it made from?
Enhance Furniture is manufactured from top quality NZ made MDF panels (a sustainable natural resource) which is overlaid with the latest European inspired laminates and thermo forming materials. Please click here to view more information.

Where is Enhance furniture made?
All Enhance’s furniture is manufactured in Dargaville, New Zealand.

How do I care for my Enhance furniture?
To clean - a slightly damp cloth followed by soft dry cloth does the trick. To view the full care of you cabinet instructions please click here.

Can Enhance custom make?
Yes, we can. Dependent on the quantity ordered and the type of customisation. You will need to contact us for a quote - please click here to contact us.

Do I have to assemble the furniture?
No. All Enhance Furniture is delivered fully assembled. The Dresser Mirror will need to be attached, but there are clear instructions for this and it is very simple to do.

What is the guarantee on this furniture?
Everything manufactured by Enhance carries a two year guarantee. Please click here for more information.

Can I see a sample of the finish?
Sure - please contact us and we will arrange a sample pack to be delivered to your door.